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Privacy Policy

Effective Date: 01 Sep 2025

Last Updated: 12 Aug 2025

TimesLink Logistics (“we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

1. Information We Collect

When you interact with our website, we may collect:

  • Name
  • Email address
  • Any information you voluntarily provide (e.g., contact forms, newsletter sign-ups, service inquiries)

2. Purpose of Processing

We process your personal data only for the following purposes:

  • To send you updates, news, and offers related to our services
  • To respond to your inquiries or provide support
  • To improve our website and services

We will not use your data for any purpose other than those listed above without your explicit consent.

3. Data Retention

  • We will not retain your data for more than 7 days unless a longer retention is required by law.
  • After 7 days, your data will be securely deleted from our live systems.

4. Data Sharing & Transfers

  • We do not sell, trade, or leak your personal data to any third parties.
  • We may share your data only with trusted service providers who assist in sending emails or maintaining our website. They are contractually bound to confidentiality.
  • If any transfer of your data outside the UAE is required, it will only occur to countries with adequate data protection measures, in compliance with UAE PDPL.

5. Data Security

We apply reasonable technical and organizational measures to secure your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is fully secure, and we cannot guarantee absolute protection.

6. Your Rights Under UAE PDPL

As per UAE law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data (before 7 days if you wish)
  • Restrict or object to the processing of your data
  • Withdraw consent to marketing emails at any time

You can exercise these rights by contacting us at docs@timeslink-logistics.com

7. Cookies & Tracking (if applicable)

Our website may use cookies to improve user experience and analyze website performance. You will be informed about non-essential cookies and given a choice to accept or reject them, in line with UAE regulations.

8. Policy Updates

We may update this Privacy Policy to remain compliant with UAE law and our practices. Updates will be published on this page with a revised “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, you can reach us at:

Email: docs@timeslink-logistics.com